• Contact us

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    Personal assistance

    Customer service email

    care@norrgavel.dk
    Answered Monday-Friday. We usually respond within 24 hours on weekdays.

    Complaint email

    care@norrgavel.dk
    Answered Monday-Friday. We usually respond within 24 hours on weekdays.

    Chat

    When our chat is available, "chat" will appear in the bottom right corner of your browser.

    Phone

    You can reach us on +4640 - 30 25 57 between 09:00-12:00 (weekdays).

    DO YOU WISH TO BE CALLED AT A DIFFERENT TIME?

    Send an email to order@norrgavel.com 
    Enter Phone in the title of the mail (Note only "Phone").  

    Include the following in the email: 
    - Briefly describe your case 
    - Possible order number 
    - Your phone number




    Frequently asked questions

    At Norrgavel, we want our furniture to live for generations. That's exactly how we want to see our relationship with you who are interested in or have already chosen Norrgavel. That's why we're always happy to hear from you! Dino, Ebba and Johan will be happy to help you when you contact us.

    However, we know that some questions are more frequent than others, so we've put together a list of common questions below to help you along the way. If you'd rather contact us directly for personal assistance, you'll find our current contact details further up the page.



    Payment

    Delivery times

    Range & finishes

    Complaint

    Return

    Contact details


    Price information

    We advocate conscious and well-thought-out decisions and want you to feel completely confident in your choices. Therefore, it is important for us at Norrgavel to be transparent. Both in terms of furniture designs, the manufacturing process and the materials we use - but of course also in terms of the price tag.

    Read more

    Our customer philosophy